Privacy Policy
1. What we collect
We collect: (a) contact data submitted on marketing forms (name, email, company); (b) account data for merchant dashboard users; (c) cancellation request data submitted by customers through merchant integrations; (d) technical data required to operate the service securely (IP, user-agent, timestamps).
Bliss does not store full payment card numbers. Card data is tokenized at the merchant's existing payment processor.
2. How we use it
To provide the service, dispatch refunds, communicate with merchants and their customers, prevent fraud, comply with legal obligations, and improve the platform. We do not sell personal data.
3. Sharing
We share data with sub-processors that help us run the service (cloud hosting, email delivery, error monitoring, customer support). A current list is available to merchants under NDA.
4. International transfers
Bliss operates in the United States and Japan. Data originating in the EU/UK is transferred under appropriate safeguards (Standard Contractual Clauses) where applicable.
5. Your rights
Depending on your jurisdiction, you may have rights to access, correct, delete, or port your personal data. Submit a request to our privacy team. We respond within statutory windows.
6. Retention
We retain personal data only as long as necessary for the purposes set out above, unless a longer period is required by law.
7. Children
The service is not directed to children under 13. We do not knowingly collect personal data from children.
8. Cookies
We use only essential cookies to operate the site and dashboard. No advertising or cross-site tracking cookies. If analytics are added in the future, this section will be updated and consent obtained where required.
9. Contact
Bliss Technologies, Inc.
6200 Village Parkway, Suite 200
Dublin, CA 94568
United States
Contact our privacy team with questions.